Alert - Fraudulent Orders / Customers RSS

Hi All, I recently had a fraudulent order placed in my Shopify online store. Subsequently, the customers requested a chargeback from their bank even though I have evidence that the item was delivered. I'm just notifying people who may also use the same platform to sell their products that you can install apps that block possible fraudulent orders/customers. This particular customer has then placed another order just this morning. I have quickly learned how to cancel their order and install apps to prevent this from happening again. Unfortunately, the banks completed the chargeback before they looked at the evidence I...